Dreamhost发错续费邮件

2008-01-16 11:54| 分类:博客维护 服务器| 标签: | 1,053 次点击

今天早上收到DH发来的续费信和一封致歉信:

发件人

DreamHost Billing Team <billing@dreamhost.com>
隐藏详细信息
1月15日 (16小时前)

日期
2008-1-15 18:48

主题
[chefan 15614572] DreamHost Web Hosting Due Payment Notice

邮送域
dreamhost.com

This is just a notice that your DreamHost Account #355696
(“chen’s Account”) has a balance of $119.40 (including any charges not
due until 2009-01-19), with $119.40 due (since 2008-12-19).
You also have $119.40 past due (owed since 2008-11-19), and if
by 2009-01-19 you do not pay at least the $119.40 part, your
account will be automatically suspended until payment is received.
If you would like to CLOSE your account with DreamHost, just visit:
https://panel.dreamhost.com/?tree=billing.accounts
Log in if you need to, then click the “close this account” link. If you close
your account you won’t be charged $119.40 on 2009-01-19… please stay!
| NOTE: Any account with any charges 60 days past due is considered
| delinquent and will have service discontinued until payment is made,
| so it is very important for you to make your payment as soon as you
| can. In order to help prevent a service outage, we will send you
| periodic reminders until payment is made.
WHAT DO YOU OWE MONEY FOR?
We have the last payment on this account to be $97.00 on 2007-10-19 19:16:47.
Since then the following charges have been made to the account:
2008-10-19 – $119.40 for “My Happy Hosting” through 2009-10-18.
For full information on your previous balance please visit your account
invoice, which you may view from the web panel, here:
https://panel.dreamhost.com/?tree=billing.invoice
TO MAKE PAYMENT VIA CREDIT CARD OR PAYPAL
Pay your bill securely and instantly online at this url:
https://panel.dreamhost.com/?tree=billing.payment
TO MAKE PAYMENT VIA CHECK OR MONEY ORDER
Please make checks or money orders out to “DreamHost” and send to:
DreamHost
Attn: Payments
PMB #257
417 Associated Rd.
Brea, CA 92821
USA
Be sure to write your account number (“355696″) on your check.
| NOTE: Please remember that all balances and transactions at DreamHost
| are in US dollars ($USD). As this is the case, all payments must also
| be made in US dollars.
IF THIS BILL IS IN ERROR OR YOU NEED MORE TIME TO PAY
Please just contact us (by replying to this email) and we will be more
than happy to work with you to resolve whatever the problem may be.
Thank you for choosing DreamHost!
Sincerely,
The Happy DreamHost Billing Team
http://www.dreamhost.com/
FAX: +1-714-990-2600

看了这篇吓了我一跳,买的空间不到两个月就让我续费了,要119美元啊。。不过看到DH还发来了一封信:

发件人

DreamHost Billing Team <support@dreamhost.com>
隐藏详细信息
5:17 (6小时前)

日期
2008-1-16 5:17

主题
[chefan 15742553] Accidental Multiple Billings!

邮送域
dreamhost.com

Hi chen!
Ack. Through a COMPLETE bumbling on our part, we’ve accidentally attempted
to charge you for the ENTIRE year of 2008 (and probably 2009!) ALREADY

(it was all due to a fat finger)!
We’re really really realllly embarassed about this, but you have nothing
to worry about. Please ignore any confusing billing messages you may have
received recently; we’ve already removed all those bum future charges on
your account (#355696) and fixed everything up.
Thank you very very much for your patience with this.. we PROMISE
this won’t happen again. There’s no need to reply to this message unless
of course you have any other questions at all!
Sincerely,
The Foolish DreamHost Billing Team!

看来是发错信了,认错态度真好,虚惊一场

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